You can contact us about our services or any other questions at (360) 423-0203
When calling our Main Line at 360-423-0203 we can help you with the following:
Finding Crisis Support - Dial Option “2”
Making, Changing, or Cancelling Appointments - Dial Option “3”
New Services and Referral Questions - Dial Option “4”
Our Company Directory - Dial Option “5”
Contact our Woodland Office - Dial Option “6”
As always, if you are unsure you can reach our operator by dialing "0"
To contact our Kelso SUD/MH Office please call 360-577-7442.
To contact our Aberdeen SUD/MH Office please call 360-612-0012
To contact our Grays Harbor Office please call 360-532-4357.
No Show Policy
Attending your mental health treatment appointments is the best way to ensure that you meet your goals and feel better. Our desire is to do everything we can to help you find success. Please note that we require 24 hours’ notice of appointment cancellation, or it is considered a “no show” appointment. After your second no show, you may be closed to all services, including our medical department. We will try to make contact with you twice by phone and will send a letter before closing you to our services. A new intake is required to resume services after closure.
Transportation Resources
-River Cities Transit: (360) 442-5663/rctransit.org
-Medicaid Transportation: (800) 752-9422, Option 2; 8:00 to 12:00 and 1:00 to 5:00
-Med Coach (Medicaid): (360) 751-6222; 5:00 pm to 8:00 am
If you would like to be seen at Columbia Wellness:
To enter services with Columbia Wellness, the first step is to schedule and attend an intake assessment. We offer two ways to schedule an intake assessment.
For individuals who have Medicaid, we offer Open Access intakes on Monday, Tuesday, and Wednesday mornings beginning at 8:00 am at our 921 14th Avenue location. Appointments are offered on a first come, first served basis.
If you prefer a scheduled appointment or if you have commercial insurance, please call (360) 423-0203 and press option 4 for new services. We will gladly verify your insurance and schedule an appointment for you.
What to Expect at an Intake Assessment:
A mental health professional will meet with you, answer your questions and hear your story. This person will also ask you questions about your mental health and determine if your insurance will cover your services with us. Once this is determined, we will work with you to develop a plan with you to help you achieve your treatment goals.
This usually takes about two to two and a half hours. We will use some assessments and other tools, including the OQ-Analyst ™ to help us best know how to help you.